Occupational Health & Safety Management System Manual

Welcome to Care Facility Management Services! Please don't hesitate to ask for a physical copy

Company

1001439039 Ontario Inc. o/a Care Facility Management Services

Version 1.0

Effective Date: January 1, 2026

Review Date: January 1, 2027

Total Sections: 54

Table of Contents

VOLUME 1 – HEALTH & SAFETY MANAGEMENT SYSTEM

1.0 Scope and Purpose

2.0 Company Profile

3.0 Health & Safety Policy

4.0 Annual Safety Objectives

5.0 Internal Responsibility System (IRS)

6.0 Employer Responsibilities

7.0 Supervisor Responsibilities

8.0 Worker Responsibilities

9.0 Worker Rights

10.0 General Health & Safety Rules

11.0 Hazard Identification Program

12.0 Risk Assessment Program

13.0Workplace Inspection Program

14.0 Corrective Action Program

15.0 Training & Competency Program

16.0 WHMIS 2015 Program

17.0 Chemical Storage and Spill Response

18.0 Documentation and Records

19.0 Management Review

20.0 Continuous Improvement

21.0 Worker Acknowledgement

VOLUME 2 – OPERATIONAL SAFETY PROGRAMS

22.0 Chemical Safety Program

23.0 Personal Protective Equipment (PPE) Program

24.0 Equipment Safety Program

25.0 Electrical Safety Program

26.0 Ladder Safety Program

27.0 Ergonomics & Material Handling Program

28.0 Working Alone Program

29.0 Workplace Violence & Harassment Program

30.0 Infection Prevention & Control Program

VOLUME 3 – EMERGENCY RESPONSE & INCIDENT MANAGEMENT

31.0 Emergency Response Program

32.0 Fire Safety Program

33.0 Building Evacuation Procedures

34.0 Medical Emergency Procedures

35.0 Severe Weather Procedures

36.0 Flood & Water Damage Response

37.0 Security Incident Procedures

38.0 First Aid Program

39.0 Incident Reporting Program

40.0 Incident Investigation Program

41.0 Subcontractor Safety Management Program

FORMS - These forms shall be completed, retained, and reviewed in accordance with the company's documentation and record retention procedures, please ask for them or download them from our website.

40.0 Violence and Harassment Policy

41.1 Safe Work Operations - After Hours or Isolated Work

42.0 Worker Orientation Form

43.0 Hazard Report Form

44.0 Incident Report Form

45.0 Worker Acknowledgement Form

46.0 Subcontractor Acknowledgement Form

47.0 Training Matrix Program

48.0 Workplace Inspection Forms

49.0 Emergency Contact Template

50.0 Chemical Inventory Register

51.0 Safety Meeting Records

52.0 Corrective Action Register

53.0 Annual Health & Safety Program Review

54.0 Client-Specific Appendice

HEALTH & SAFETY MANAGEMENT SYSTEM

1.0 Scope and Purpose

The Occupational Health and Safety Management System (OHSMS) establishes the policies, programs, procedures, and responsibilities necessary to protect workers, subcontractors, clients, visitors, and the public from workplace hazards.

This system is designed to:

• Prevent workplace injuries and occupational illnesses.

• Promote safe work practices and behaviors.

• Ensure compliance with applicable legislation and regulations.

• Support hazard identification and risk control.

• Encourage worker participation in health and safety initiatives.

• Establish a framework for continual improvement.

The program applies to all company operations, including commercial cleaning, healthcare cleaning, floor care services, specialty cleaning projects, management staff, supervisors, employees, subcontractors, and temporary workers.

2.0 Company Profile

Care Facility Management Services provides commercial cleaning, healthcare cleaning, floor care and specialty cleaning services throughout Ontario.

2.1 Company Overview

1001439039 Ontario Inc., D.B.A Care Facility Management Services

Operating Address: 1426 Wallace Road, Unit #4, Oakville, Ontario L6L 2Y2

Email: info@carefacilityservices.ca

Phone : 905.580.2283

22 Core Services

Commercial Cleaning

• Office/Warehouse/Condo cleaning

• Common area maintenance

• Washroom sanitation

Healthcare Cleaning

• Clinics & Medical offices

• Healthcare facilities

• Infection prevention cleaning

Floor Care Services

• Stripping

• Waxing

• Burnishing

• Scrubbing

• Carpet maintenance

Specialty Services

• Deep cleaning

• Construction clean-up

• Emergency cleaning response

• Disinfection services

2.3 Mission Statement

To deliver exceptional cleaning and facility support services while maintaining the highest standards of safety, professionalism, quality, and customer satisfaction.

2.4 Vision Statement

To be recognized as a leading facility services provider known for operational excellence, safety leadership, and continuous improvement.

3. Health and Safety Policy

Management is committed to maintaining a safe workplace, providing training and supervision, investigating incidents, identifying hazards, supporting worker participation and continuously improving health and safety performance.

The company will:

• Comply with applicable health and safety legislation.

• Maintain an effective health and safety program.

• Provide information, instruction, supervision, and training.

• Ensure hazards are identified and controlled.

• Investigate incidents and near misses.

• Encourage worker participation in safety activities.

• Continually improve safety performance.

Safety shall never be compromised for convenience, production demands, or profitability.

All workplace parties share responsibility for achieving a safe and healthy work environment.

4. Annual Safety Objectives

Management establishes objectives annually to measure and improve program effectiveness. Zero preventable workplace injuries; WHMIS compliance; new worker orientation completion; prompt reporting of hazards and incidents; routine inspections; continuous improvement; subcontractor safety management; enhanced client confidence through safety excellence

4.1 Objectives

Injury Prevention

Achieve zero preventable workplace injuries.

Training Compliance

Maintain 100% completion of all required health and safety training programs.

WHMIS Compliance

Ensure all workers receive WHMIS training and instruction before being exposed to hazardous products.

Hazard Reporting

Increase worker participation in hazard identification and near-miss reporting.

Workplace Inspections

Complete all scheduled workplace inspections in accordance with company requirements.

Corrective Actions

Ensure all identified corrective actions are completed within established timelines.

Worker Participation

Improve worker involvement in safety initiatives, inspections, meetings, and reporting activities.

Safety Culture

Foster positive communication, engagement, and accountability regarding workplace health and safety.

4.2 Performance Monitoring

Progress toward achieving these objectives shall be monitored and reviewed on a quarterly basis by Management. Performance indicators may include:

Injury Frequency Rate

Number of workplace injuries reported

Training Completion Rate

Percentage of workers completing required training

Hazard Reporting Rate

Number of hazards and near misses reported

Inspection Completion Rate

Percentage of scheduled inspections completed

Corrective Action Closure Rate

Percentage of corrective actions completed on time

Worker Participation

Attendance at meetings, inspections, and safety initiatives